Refund & Cancellation Policy
Last Updated: 2025
At rachanabyblackbeachresort, we strive to offer the best hospitality experience. Please note that we operate under a strict No Refund Policy.
Reservation Commitment
When a room is reserved for specific dates, it is exclusively held for the guest. This often results in turning away other bookings, therefore cancellations or no-shows are non-refundable.
Operational Reasons
Staffing, resources, and services are planned based on confirmed reservations. Last-minute cancellations disrupt operations, so refunds are not possible.
Fair Treatment
To ensure fairness for all guests, the No Refund Policy applies uniformly to everyone.
Special Conditions
In cases of emergencies or unavoidable circumstances, you may contact our team. Although refunds cannot be processed, a credit for future stays may be considered at the management’s discretion.
Contact Us
For assistance or clarification, please reach out at: reservations@rachanabyblackbeachresorts.com
We appreciate your understanding and look forward to welcoming you.